Setup
Help configuring firm and staff information so the system starts from the right foundation.
Support
Software support from people who know the product.
Implementation, training and ongoing help are part of the relationship. When billing or bookkeeping work is time-sensitive, you should be able to reach someone who understands the system.
Included with your subscription
Help from setup through day-to-day use.
Brief Accounting support is designed around an ongoing working relationship, not a handoff after purchase.
Training
Online and telephone training to help staff understand the workflows they use every day.
Ongoing Support
Telephone and email assistance when questions come up, plus access to updates and version upgrades.
“The sale is just the start of the relationship.”
That idea still describes the support model well: get the implementation right, answer questions quickly and help clients continue to get value from the software over time.
Telephone604 629 0928
Knowledge BaseSearchable tutorials and product instructions for common tasks.
Common questions
Quick answers for prospective and current users.
Yes. Firms can use macOS, Windows, or a mix of both.
Brief Accounting subscriptions include online and telephone training as well as ongoing telephone and email support.
Brief Accounting users have access to a searchable online knowledge base with getting-started tutorials and more advanced instructions.
Yes. Ongoing assistance and retraining are part of the support relationship.
Yes. Brief Legal can review data from your current program and discuss conversion options. See the Switching page for more detail.
Need help?
Talk to the Brief Legal team.
For technical support, email support@brieflegal.com. For sales or conversion questions, contact contact@brieflegal.com.